position title: quality assurance manager
location: long island, new york
position id: 6020




Job Summary:


Responsible for the site Quality Administration internally to management and externally to our customers and vendors. Hands on leader administrating the plant QMS recognizing that everyone in the site is responsible for ensuring quality products and services.

The QA Manager holds a good understanding of the technologies involved in the design, manufacture and test of the site products, understands processes and its impact on product properties. Experience with how an effective Quality Management System can ensure quality in our products and positively impact achieving the sites business goal.

The Quality manager works with others on the site leadership team to prepare the annual budget and achieve performance goals driving to customer satisfaction.






  • Assists in the establishment, execution and leadership of ALL plant EHS objectives by rigorously enforcing all safety rules and regulations within his department. Ensures compliance to Departmental EHS policies and Government regulations, programs and procedures.
  • Actively promotes participation of ALL QA personnel in GDC, BBS and 5S programs, identifying site near miss and observations in general. Coordinates and tracks completion of GDC / CAPA corrective actions in his area.
  • Leads by example in the Leadership Team’s “5S Squad” initiatives to promote healthy, safe, and productive work environment. This individual is responsible for work safety, good manufacturing practices and environmental protection awareness with special preventive attention given to fire and explosion hazards.
  • Ensure employees are following job safety analysis reports and confronts any unsafe acts observed. Implements disciplinary action as required.
  • In Coordination with EHS, trains their Quality personnel on all pertinent EHS documentation according to the site EHS training program.
  • Visibly engaged in the implementation and follow up to within the QA Department of the front-line leadership programs. Prepare or participate in safety and incident reporting when appropriate.






  • Ensure that department staffing is properly organized, trained, motivated and supervised so that people understand company standards/policies/principles and work towards Quality targets and goals.
  • Responsible for the leadership development of their direct reports. Lead, counsel, train and develop team members on Safety and Quality
  • Initiate, document and deliver any required disciplinary actions for team members in a timely and professional manner.
  • Conduct periodic performance, skills and talent / experience reviews for team members as completion of training takes place and in accordance with HR policies.
  • Develop personnel through one-on-one review sessions, training and project assignments to utilize their potential and build qualified back-ups for key positions including his/her own.
  • Responsible for individual and team compliance with applicable laws and company policies. Monitor employee performance, conduct personnel evaluations, reprimand individuals, if necessary and initiate termination procedures in coordination with the site HR Manager if appropriate.
  • Provides timely coaching and feedback to team members, identifying gaps in training while ensuring adherence to job instructions, checklist and Quality SOP’s.
  • Resolve conflicts among team members and refer issues to higher authority when needed, documenting all necessary information in a detailed and timely manner in support of formal investigations.
  • Track and manage attendance data for team members. Conduct and manage QA shift Handover meetings when needed, Natural Work Team meetings and other required tactical to general coordinating team meetings.





  • Manages and maintains company QMS in compliance with ISO 9001-2015
  • Create, revise, and review SOP, work instructions and Form Control Documents (FCD) related to Quality process to maintain compliance with ISO requirements.
  • Co participates with QA GEMBA walks activities in Materials as well as in Coating, Converting and Packing areas.

Review and analyze data to produce charts and reports for internal as well as for management review.

Conduct internal audits, as a member of the internal audit team (ISO Requirement).

  • Supervises the Implementation of statistical control techniques for all critical to quality properties. Also ensures the adequate preparation SPC charts on product and process parameters for current and new products.
  • Manages the generation and revisions of PPAP for customers compliance including FMEAs and control plans to establish quality presence as per the customer requirement.
  • Coordinate Quality related planning and validation of IQ/OQ/PQ activities.
  • Manages and maintains the company’s Supplier Quality Assurance Program.
  • Oversees the setting up and maintaining the raw material specifications with vendors after released by R&D.
  • Supervises the preparation of information related to Return Material Authorization (RMA) from customer complaints
  • Manages the implementation of a weekly customer complaints meeting (TICS) and take a follow-up with assigned members on progress of the TIC program.
  • Customer complaints report for management review. Monitor and report on status of all internal corrective actions. Champion management and closure of customer complaints – including customer communications.
  • Perform additional duties as needed.



education and/or experience:
  • BS in Engineering or BA from an accredited University
  • Six Sigma Black or Green belt preferred
  • Minimum of 3 years in Quality Management, Process Engineering, or related field.
  • Experience in pressure sensitive adhesives



If you are interested in this role, please send your updated resume to angelo@centraljobs.com or call directly at 440-772-1015.

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